The Virtual Pub

Come Inside... => Saloon Bar => Topic started by: GROWLER on March 14, 2013, 06:19:50 PM

Title: Magic letters
Post by: GROWLER on March 14, 2013, 06:19:50 PM

Next time you get an unwanted sales call, just say these three letters. cloud9:

TPS

As if by magic, the line goes dead! :thumbsup:

Novelty of slagging them all off has worn off now. ::)
Title: Re: Magic letters
Post by: Grumpmeister on March 14, 2013, 06:29:31 PM
If you haven't already registered Growler the TPS number is 0870 070 0707. It takes up to 28 days to become completely effective as that is the maximum time a call centre can go without updating its TPS suppression list, although most companies now update their suppression on a weekly basis to cover themselves.

Once you have signed up, read the paragraph on any 'tick if you do not wish to recieve' part on any order or form you fill in. A lot of companies have now changed it to tick if you DO wish to receive which negates the TPS. Other than that the only other call centres that should be able to contact you will be from companies who have a prior business relationship with you.
Title: Re: Magic letters
Post by: apc2010 on March 14, 2013, 06:30:46 PM
 rubschin:
Title: Re: Magic letters
Post by: GROWLER on March 14, 2013, 06:33:03 PM
If you haven't already registered Growler the TPS number is 0870 070 0707. It takes up to 28 days to become completely effective as that is the maximum time a call centre can go without updating its TPS suppression list, although most companies now update their suppression on a weekly basis to cover themselves.

Once you have signed up, read the paragraph on any 'tick if you do not wish to recieve' part on any order or form you fill in. A lot of companies have now changed it to tick if you DO wish to receive which negates the TPS. Other than that the only other call centres that should be able to contact you will be from companies who have a prior business relationship with you.

Yes, I have indeed...many moons ago.
Still doesn't stop the bastards ringing you though unfortunately, but they soon stop when you mention those magic 3 letters. cloud9:

Not effective for Indian call centers though sadly.

Just had one on now trying to flog me solar panels ffs! Banghead
Title: Re: Magic letters
Post by: apc2010 on March 14, 2013, 06:35:09 PM
I thought a bear like you would do the ................feck off type speech........
Title: Re: Magic letters
Post by: Grumpmeister on March 14, 2013, 06:37:14 PM
In that case ask them where they got your details from, if it is a data supply company you can contact them to have your details removed at the source.
Title: Re: Magic letters
Post by: GROWLER on March 14, 2013, 06:47:11 PM
I thought a bear like you would do the ................feck off type speech........

I did, but the ranting got a bit of hand sometimes, and I was upsetting the natives here at G Towers tbh. ::)
Title: Re: Magic letters
Post by: apc2010 on March 14, 2013, 06:49:42 PM
I thought a bear like you would do the ................feck off type speech........

I did, but the ranting got a bit of hand sometimes, and I was upsetting the natives here at G Towers tbh. ::)

Get a mircophone .............then do it to people .........then watch the reaction... :thumbsup:


(that is why I have stopped )
Title: Re: Magic letters
Post by: GROWLER on March 14, 2013, 06:50:30 PM
In that case ask them where they got your details from, if it is a data supply company you can contact them to have your details removed at the source.

That's the reply I get sometimes.
S'pose I should ask them for the number of them then?

Most apologise politely, and state they will delete me from their call list.
Title: Re: Magic letters
Post by: GROWLER on March 14, 2013, 06:52:41 PM
tell you's. I've noticed an absolutely MASSIVE upsurge in cold sales calls this year, both on the landline, the mobby, and the front door too! eeek:.

Desperate times I suppose
Title: Re: Magic letters
Post by: GROWLER on March 14, 2013, 06:55:25 PM
I sometimes witness and listen to car sales sheeples having to do cold call selling to their data base of cussies.

They absolutely HATE doing it but have to do so many per day, as the calls are logged and monitered  on the gaffers 'puter.

Success rate is less then 1% apparently.  eeek:
Absolutely soul destroying. sad32:

They quite often get screamers ranting about their existing car complaints too. lol:
Title: Re: Magic letters
Post by: Steve on March 14, 2013, 06:59:34 PM
If I'm bored I try to play them along so I've got enough details to scare them witless when I say "so that's an offence against the TPS and I will be giving them all the details you just gave me".  It certainly provokes a worried tone in their voice

It does worry them as it means the caller may get the sack if I ever did actually report them.  No sympathy from me if I ever did.  I know someone who works at one of those call centres, he knows he's breaking the law, they know they're breaking the law and neither could give a stuff.  But he's the BF of a relative so somehow I haven't yet called him what he is to his face but it rhimes with blunt.

Title: Re: Magic letters
Post by: Grumpmeister on March 14, 2013, 07:06:29 PM
Not everyone in the industry is like that though Steve. I spent the better part of 10 years working as a dialler specialist and went out of my way to make sure that everything was done legally. Its the cowboy operations that give the whole thing a bad name and piss the rest of us off.
Title: Re: Magic letters
Post by: Steve on March 14, 2013, 07:14:07 PM
Not everyone in the industry is like that though Steve. I spent the better part of 10 years working as a dialler specialist and went out of my way to make sure that everything was done legally. Its the cowboy operations that give the whole thing a bad name and piss the rest of us off.
Absolutely

But if you're on the TPS and you keep getting rung then you know it's one of the rogue companies.  When we talk to the lad I mentioned earlier it's an eye opener.  He truly believes in the mentality that if you don't get caught it must be OK and if you do get caught it's unfair.
Title: Re: Magic letters
Post by: Grumpmeister on March 14, 2013, 07:20:58 PM
Its not necessarily one of the rogue companies, if they keep ringing you after you have told them you are on TPS and not to call them back again then absolutely. But as I said to Growler a lot of the forms that you fill in now have changed the wording on the tick if you don't wish to receive to make it opt in instead of opt out. Because most people expect to know what it says they tick it without reading the small print. Once you have done that then you have negated the TPS as you have given permission for that company to use your number. If that turns out to be a data supply company then you are buggered until you re register with the TPS. It's underhanded, unethical but unfortunately perfectly legal.
Title: Re: Magic letters
Post by: Steve on March 14, 2013, 07:23:23 PM
Yep, never enter competitions as with most of those you give up all your TPS rights
Title: Re: Magic letters
Post by: Pirate on March 14, 2013, 08:48:12 PM
A lot of calls I receive are recorded messages...cant tell them to fuck off
Title: Re: Magic letters
Post by: Grumpmeister on March 14, 2013, 09:08:21 PM
Call centres now have to leave a message in the case of a silent/dropped call (in theory to stop scaring older people who get lots of calls where there are hung up on). Best thing I can think of there is if they tell you the name of the company who is contacting you then look up their website and send an email telling them you don't want to receive any more unsolicited calls. Once they have received that then they have to add you to the DNC list.