The Virtual Pub
		Come Inside... => The Computer Room => Topic started by: Miss Demeanour on August 26, 2009, 07:52:24 AM
		
			
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				Ok ..since the weekend I have been having major t'internet connection problems.
Diagnosis box says problem with DSN something or other and contact provider etc.
This I have done frequently .......At what cost to my purse strings I have yet to discover  evil:
I have changed all the cables into the router , all the lights are on that should be on the router, I have put it in a cooler place , I have changed the filter on the phone socket - I have even tried a different router but all to no avail. Could no get any t'internet last night  Banghead
This morning so far it is working fine  cussing:
The technical advice line said the line appeared to be ok and they asked me to change the filter last night and then ring back. When I rung back they had closed for the day  cussing: cussing: cussing:
Any advice if this happens again which I'm sure it will do  cry:
			 
			
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Ok ..since the weekend I have been having major t'internet connection problems.
Diagnosis box says problem with DSN something or other and contact provider etc.
This I have done frequently .......At what cost to my purse strings I have yet to discover  evil:
I have changed all the cables into the router , all the lights are on that should be on the router, I have put it in a cooler place , I have changed the filter on the phone socket - I have even tried a different router but all to no avail. Could no get any t'internet last night  Banghead
This morning so far it is working fine  cussing:
The technical advice line said the line appeared to be ok and they asked me to change the filter last night and then ring back. When I rung back they had closed for the day  cussing: cussing: cussing:
Any advice if this happens again which I'm sure it will do  cry:
 Shrugs:
Get a man in?
I am sure a plethora of VP geeks will be along shortly to instruct you on cleansing your registry or similar.
			 
			
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				A plethora of VP geeks  eeek: eeek: eeek:
Are you sure we have that many here  rubschin:
			 
			
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A plethora of VP geeks  eeek: eeek: eeek:
Do you sure we have that many here  rubschin:
I am not sure I want to be part of a plethora. Sounds a bit like a medical condition.
			 
			
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				It's not a nice word is it  noooo:
			
 
			
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				Ok after several hours worth of calls I have now been advised to perform a hard reset on the router  eeek:
This appears to be working for the moment - fingers and cables crossed  scared2:
			 
			
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				That's what I would have suggested (if I had noticed this quick enough  redface:)
I sometimes have to do that - it always works.
PS - why don't wimmin have a "reset" button?
			 
			
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				Thanks for that .... lol:
Why didn't they suggest this on Sunday  ::)
As for a female reset buttons if men had better memories they would remember where this is  whistle:
			 
			
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As for a female reset buttons if men had better memories they would remember where this is  whistle:
 noooo: I find it just puts them in 'sleep mode'.
			 
			
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				With some wimmin, it is extremely difficult, sometimes impossible, to find, never mid actuate.
Certainly some are defective and no amount of manipulation will produce the desired effect(s).
And remeber, all of this without an instruction manual ot tech support!
			 
			
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As for a female reset buttons if men had better memories they would remember where this is  whistle:
 noooo: I find it just puts them in 'sleep mode'.
I think that is called "powering down" rather then resetting.
			 
			
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With some wimmin, it is extremely difficult, sometimes impossible, to find, never mid actuate.
Certainly some are defective and no amount of manipulation will produce the desired effect(s).
And remeber, all of this without an instruction manual ot tech support!
That's why you always require a newer version  whistle:
			 
			
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As for a female reset buttons if men had better memories they would remember where this is  whistle:
 noooo: I find it just puts them in 'sleep mode'.
I think that is called "powering down" rather then resetting.
Unlike the telly, a sharp blow on the top with the heel of your hand doesn't work either.  noooo:
			 
			
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As for a female reset buttons if men had better memories they would remember where this is  whistle:
 noooo: I find it just puts them in 'sleep mode'.
I think that is called "powering down" rather then resetting.
Unlike the telly, a sharp blow on the top with the heel of your hand doesn't work either.  noooo:
Try the bottom.  redface:
			 
			
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With some wimmin, it is extremely difficult, sometimes impossible, to find, never mid actuate.
Certainly some are defective and no amount of manipulation will produce the desired effect(s).
And remeber, all of this without an instruction manual ot tech support!
That's why you always require a newer version  whistle:
Unfortunately, newer versions tend to get more complicated and put greater demands on our abilities to cope.
			 
			
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With some wimmin, it is extremely difficult, sometimes impossible, to find, never mid actuate.
Certainly some are defective and no amount of manipulation will produce the desired effect(s).
And remeber, all of this without an instruction manual ot tech support!
That's why you always require a newer version  whistle:
It works for Microsoft doesn't it? Every few months a newer, improved version. None of them work any better but they all cost more.
And before you suggest it I've tried the Linux "open access" version and frankly once everyone else had put their bits in I didn't rate that either.
			 
			
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				But by the mere fact that it is newer and may do different things it becomes a necessity to have  whistle:
			
 
			
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But by the mere fact that it is newer and may do different things it becomes a necessity to have  whistle:
This will be the "you can't teach an old dog new tricks" theme, I suppose.
I think I prefer tried and tested over new and unpredictable, although things often pop up and catch you out, no matter how old.
			 
			
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				Make sure you have good anti virus software then  lol:
			
 
			
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				Wire brush and dettol.
			
 
			
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				There's no substitute for protection.
			
 
			
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				Like having a shower whilst wearing a raincoat imho
			
 
			
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				Ok back to tekky questions.
Connection still keeps dropping and have to turn router on / off again. Does this mean router is fecked and should I buy a new one ????
			 
			
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Ok back to tekky questions.
Connection still keeps dropping and have to turn router on / off again. Does this mean router is fecked and should I buy a new one ????
Didn't the one you 'borrowed' from work exhibit the same symptoms?  rubschin:
			 
			
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				Yeah but it hasn't been configured to to IP address and stuff......Jesus, I almost sound like I know what I'm talking about  noooo: noooo: noooo:
			
 
			
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				For the sake of ?40 buy a new one. Alternatively try using an ethernet cable direct to the router and see if that makes a difference. It maybe the problem isn't in the router but with your wireless connection
			
 
			
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				Using the cable into the PC and wireless for the laptop but the problem is the same for both  rubschin:
			
 
			
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				Then I reckon the router is fvcked.
I use Netgear which has proved very reliable. It has been known to run 5 laptops wirelessly and my desktop via ethernet cable without any problems despite my ISP saying they only support one wireless connection.
That said ~ do you not have a deal with Telecom or the Post Office or one of those companies that supplied the router as part of the package? I don't but I know many who do and when they have a problem they simply ask for a new router. Since I own mine and use a cheaper ISP then I accept I may have to buy another one day.
PS at least a new router will have a guarantee and if it doesn't solve the problem take it back and get Telecom to sort out your line.
			 
			
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				I don't  think my ISP will provide a new one and if I have to buy a new one that's fine I just need to know that it will fix it but I also know that it will be a few more hours on the phone to India to reconfigure it all and the joy of that prospect makes me reluctant to change it if I don't have to .
The Brat is doing my head in - obviously I am absolutely ruining her life because she cannot talk to her friends on the t'internet  Banghead
I currently have a Netgear router but it is prolly over 6 years old now  rubschin:
			 
			
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				Oh God ~ do I know what you mean!
How the F*** do they think we managed to have friendships when we were young?
The THW never turns her Mac off, even whilst asleep, in case someone emails, tweets or whatever to her.
I pull the plug on the internet connection some evenings (about ten pm usually) just to stop the nonsense. She screams and shouts about it but since I have the plug there is nothing she can do. He who pays the piper calls the tune I tell her. eveilgrin:
She tried to piggy back on my mate's wireless connection which he and I had discussed as a possibility and he frightened the life out of her because I tipped him off that I was about to pull the plug so he "unlocked" his security and when she popped up he cut in and told her to "F*CK OFF! or else".  
Wicked I know but effective.whistle:
			 
			
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				Excellent work  lol:
The Brat the other day showed me a way that she can hack into my mobile and 'take ' over it . I didn't believe her and she only feckin did it  evil: Where on earth do they learn this stuff from  noooo:
			 
			
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				Skool! 
That's where they learn to swear, drink, take drugs, f*ck, steal, smoke, hack into pooters and phones etc ~ a lot of it through the national curriculum under the generic headings of "Life Skills" "Pastoral" "Personal Health & Social Education"(PHSE) and "Education for Sustainable Development and Global Citizenship" (ESDGC) The latter is not allowed to be taught as a subject but has to be "Embedded" into every lesson. (I kid you not ~ SWWLTBO has just done the course)
Shame they don't put the same effort into teaching the children to read, write and spell.
			 
			
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				ER, I'm late in on this again, but -
Usually ISPs will replace routers.
If you have to buy/borrow one, try and get the same make. For some unknown (and very stupid) reason some ISPs will not operate with some makes and people like AOL refuse to give any technical support for certain makes )I had that with them last year when I was setting my dads connection up).
Most connections configure themselves - mine was just plugged in and it got the settings after a few minutes - I don't leave it switched on all the time either.
			 
			
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				Ok I am officially without t'internet  cry:
I am at a friends house at the moment just sorting out something for her ....and needed to check my emails etc  whistle:
After numerous calls to India it finally ended yesterday with them telling me to get a man in  Banghead Banghead Banghead
I despair  cry:
But at least you will all have some peace and quiet for a while  eveilgrin:
			 
			
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Ok I am officially without t'internet  cry:
I am at a friends house at the moment just sorting out something for her ....and needed to check my emails etc  whistle:
After numerous calls to India it finally ended yesterday with them telling me to get a man in  Banghead Banghead Banghead
I despair  cry:
But at least you will all have some peace and quiet for a while  eveilgrin:
I expect you thought of it but you haven't plugged in another phone or answering machine without the filter thingy as well by any chance have you?
I know somebody who did that and had to get a man in to point it out.  redface:
			 
			
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				NO I haven't  whistle:
After protracted calls yesterday to India ....it appears the problem may be theirs and not mine  Banghead Banghead Banghead
They have had quite a few reported problems in the area they said   Explode:
I am now awaiting a call back - within 24 - 48 hours / days / weeks / years  Shrugs:
			 
			
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				I told you so...
 whistle:
			 
			
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				I noticed Mss D was here and assumed her pooter was fixed, but of course, she is back at "werk"  noooo:
			
 
			
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Ok I am officially without t'internet  cry:
I am at a friends house at the moment just sorting out something for her ....and needed to check my emails etc  whistle:
After numerous calls to India it finally ended yesterday with them telling me to get a man in  Banghead Banghead Banghead
I despair  cry:
But at least you will all have some peace and quiet for a while  eveilgrin:
Miss D we could help you out by pushing you off this virtual bridge, if you think that would be of assistance. whistle:
			 
			
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				I am back at werk  cry:
feckin t'internet is still broke and I have now gone into official complaint mode and ranting hissy fits with my new best friends in India.  Banghead Banghead Banghead
Still can't access any of my personal emails and stuff at work tho - I am still deprived  sad24:
			 
			
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Miss D we could help you out by pushing you off this virtual bridge, if you think that would be of assistance. whistle:
You want me deaded  eeek: eeek: eeek:
			 
			
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				Miss D is back!  cloud9:
			
 
			
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				I am still without t'internet at home  evil:
Today is last straw day and if I do not receive a call or it is fixed I will be having a monumental hissy fit and terminating my contract.
Even though I may have to give a month's notice to terminate my contract  can I in the meantime get another provider to take over and not have to wait the 4 weeks or so ???
			 
			
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				The pub is back!  cloud9:
Thank you, thank you Internet god...  worthy:
			 
			
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I am still without t'internet at home  evil:
Today is last straw day and if I do not receive a call or it is fixed I will be having a monumental hissy fit and terminating my contract.
Even though I may have to give a month's notice to terminate my contract  can I in the meantime get another provider to take over and not have to wait the 4 weeks or so ???
If they are not providing the contracted service I think they would find it hard to enforce any contract asking for 4 week notice. As for other providers most will take your arm off to get your business but they all take a few days to get up and running. Nothing seems to be as instant as they claim.
			 
			
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				 Banghead Banghead Banghead Banghead Banghead  Banghead  Banghead  Banghead 
 cussing: cussing: cussing: cussing: cussing: cussing: cussing: cussing: cussing: cussing:
 angry041: angry041: angry041: angry041: angry041: angry041: angry041: angry041:
 crash: crash: crash: crash: crash: crash: crash: crash: crash: crash: crash: crash: 
thatsit: thatsit: thatsit: thatsit: thatsit: thatsit: thatsit: thatsit: thatsit: thatsit: thatsit:
 angry037 angry037 angry037 angry037 angry037 angry037 angry037 angry037 angry037
 Explode:
aaaagggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
That about sums it up  sad24:
			 
			
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				Crikey!  eeek:
			
 
			
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				Looks like I will be without internet until I can set this up with a new ISP....5 -15 more days  sad24:
			
 
			
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				But, but but you are here, are you an internet ghost? Are you speaking from beyond cyber space. scared2:
			
 
			
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				I am not dead yet Miss C ......although have been thinking murderous thoughts all week  evil:
T'internet to which I refer is my home one...during the day I am at work and using 'corporate' internet  whistle: - however that does  not allow me to access any of my personal sites like facebook , me emails, and other things I need  redface:
I have tallied up how much time I have spent on the phone ( for that read 'on hold' ) to my friends in India this week and it now comes to a grand total of 6 hours and 23 minutes  Banghead
I still have no internet....I am still awaiting an engineer to call me back
I have lodged a formal complaint
I have arranged for a new ISP to take over - howver that will not be until the 18th 
Until then it looks like the battle will drone on - I am calm today - last night I went atomic  cussing:
			 
			
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				Anyone got a clue what to do when you have a 'CHAP authentication failure' ?
			 
			
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				Ask him to remove his disguise?  Shrugs:
			
 
			
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				 lol:
I'm sure the Tekkies will know what the feck it means - I am still orbiting in my galaxay of ignorance  cry:
			 
			
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				It could be caused by many things, from duff router, duff cable/connection to someone at the ISP screwing up your account details. 
			
 
			
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				CHAP is an authentication scheme used by Point to Point Protocol (PPP) servers to validate the identity of remote clients. CHAP periodically verifies the identity of the client by using a three-way handshake. This happens at the time of establishing the initial link, and may happen again at any time afterwards. The verification is based on a shared secret (such as the client user's password).
   1. After the completion of the link establishment phase, the authenticator sends a "challenge" message to the peer.
   2. The peer responds with a value calculated using a one-way hash function, such as an MD5 checksum hash.
   3. The authenticator checks the response against its own calculation of the expected hash value. If the values match, the authenticator acknowledges the authentication; otherwise it should terminate the connection.
   4. At random intervals the authenticator sends a new challenge to the peer and repeats steps 1 through 3.
CHAP provides protection against playback attack by the peer through the use of an incrementally changing identifier and of a variable challenge-value. CHAP requires that both the client and server know the plaintext of the secret, although it is never sent over the network.
 whistle:
			 
			
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				 sad24: sad24: sad24: sad24: sad24:
I just want it to work ....is that sooooooo difficult  sad32:
			 
			
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				Wot the fook is a three way handshake!? It sounds rude
			
 
			
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It could be caused by many things, from duff router, duff cable/connection to someone at the ISP screwing up your account details.  
Tried a different router and changed cables so my Columbo training would only lead me to one other conclusion ..... rubschin:
			 
			
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				The "three-way handshake" happens thus;  The originator (you, hopefully)  sends an initial packet called a "SYN" to establish communication and "synchronize" sequence numbers in counting bytes of data which will be exchanged.  The destination then sends a "SYN/ACK" which again "synchronizes" his byte count with the originator and acknowledges the initial packet.  The originator then returns an "ACK" which acknowledges the packet the destination just sent him.  The connection is now "OPEN" and ongoing communication between the originator and the destination are permitted until one of them issues a "FIN" packet, or a "RST" packet, or the connection times out.  All the protocols of the Internet which need "connections" are built on the TCP protocol.  The "three way handshake" establishes the communication.  Much like you picking up your phone, getting a dial tone, dialing the number, hearing ringing, and then the other party saying "hello" or "mushi mushi." 
			
 
			
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				Ah yes, I see
 noooo:
			 
			
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				EUREKA  
 cloud9: cloud9: cloud9: cloud9: cloud9:
			 
			
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				Oops it went again  scared2:
			 
			
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				Did it just heal up or something?
			
 
			
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				Had to disconnect and connect again  noooo:
Lasted about 5 minutes before dying last time......maybe it can get it up to 6 this time  rubschin:
			 
			
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				As the Bishop etc.....
			
 
			
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				Mine's been fluttering these past few days ...  rubschin:
I blame the weather.
Still going out to get lashed have dinner tho' MissD?  whistle:
			 
			
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Mine's been fluttering these past few days ...  rubschin:
I blame the weather.
Erm ~ Flagging perhaps?
			 
			
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				That too  surrender:
			
 
			
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Mine's been fluttering these past few days ...  rubschin:
I blame the weather.
Still going out to get lashed have dinner tho' MissD?  whistle:
Bloody  right ...we have lots to console ourselves about  ;D
			 
			
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				I finally got a call back from an 'engineer' last night  - only trouble was this was at 10 pm and I was in the pub after already having consumed a few drinks earlier on this evening.
The call did not go well  whistle:
			 
			
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				You are bac- oh, she's gone again...  noooo:
			
 
			
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				Much like the VP  whistle:
			
 
			
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Much like the VP  whistle:
 evil:
			 
			
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Much like the VP  whistle:
But we now have a fall back position.
			 
			
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				BM's rooftop escape hatch?
Oh, sorry. You said fall back. whistle:
			 
			
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				 noooo:
			
 
			
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				Ok I give up ...it's died on me again 
I HATE IT 
( I am personifying my router because this is now personal  evil:)
It is the bane of my life and I want to keeeeeeeeeelllllllllll it .....slowing dismembering all of it's circuitry and then getting a feckin great sledgehammer and smashing it to a thousand pieces until it is nothing more than dust  angry041:
			 
			
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				Of course...  ::)
			
 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
			 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
I'm surprised that you are still calling it 'it' and not 'him'...  lol:
			 
			
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				I am not speaking to 'it' at all........it is playing mind games with me and I will not let it win  evil:
			
 
			
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I am not speaking to 'it' at all........it is playing mind games with me and I will not let it win  evil:
It will...  ::)
			 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
Never mind Miss D I'm sure you will be able to show your gratitude when you are over there... whistle:
			 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
Never mind Miss D I'm sure you will be able to show your gratitude when you are over there... whistle:
 eyes:
			 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
Never mind Miss D I'm sure you will be able to show your gratitude when you are over there... whistle:
 eyes:
 whistle:
(https://www.virtual-pub.com/SMF/proxy.php?request=http%3A%2F%2Fetc.usf.edu%2Fclipart%2F15200%2F15229%2Fguillotine_15229_lg.gif&hash=63ec3e556a6221276e87a908b8db6c0b9f4340b1)
			 
			
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				 eeek:
			
 
			
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You have been so helpful in sorting out my problems......telling me I have gubbed it did not go down well  evil:
Never mind Miss D I'm sure you will be able to show your gratitude when you are over there... whistle:
 eyes:
You and those feckin eyebrows.......they will get shaved off after you have consumed several bottles of collapso  whistle:
			 
			
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				Fear not Miss D, it's probably the only thing he can raise these days.  ;)
			
 
			
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				 drumroll: drumroll:
			
 
			
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				 eeek:
			
 
			
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Fear not Miss D, it's probably the only thing he can raise these days.  ;)
 happy001
			 
			
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				I thumped my router last night.........
Still doesn't work  whistle:
			 
			
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				Won't be long before your new ISP takes over now ~ will it?
			
 
			
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				Not long...the 18th  ..when I will be away and won't be able to take delivery of it  rubschin:
			 
			
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I thumped my router last night.........
Still doesn't work  whistle:
Doesn't he...?  whistle:
			 
			
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				It is now officially a bloke...it comes on but can't last more than a minute  evil:
			
 
			
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				Does it just roll over and light a ciggy then?
			
 
			
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				No - it just has it lights still on but nobody at home look  evil:
			
 
			
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No - it just has it lights still on but nobody at home look  evil:
 lol: lol: lol:
What?  Shrugs:
			 
			
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				Miss D's problems solved
http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html (http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html)
 angel1
			 
			
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Miss D's problems solved
http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html (http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html)
 angel1
Move to South Africa...?  rubschin:
			 
			
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				You muppet  noooo:
			
 
			
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Miss D's problems solved
http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html (http://www.telegraph.co.uk/news/newstopics/howaboutthat/6168401/Carrier-pigeon-faster-than-internet-broadband.html)
 angel1
Complete with built in Tippex dispenser  ;)
			 
			
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				Finally ...Sorted
New hub , new ISP  and an internet connection that doesn't cut out after a minute . Although friggin BT left all the equipment on my doorstep and as I have been away was very surprised it was still sitting there this evening or that I hadn't been burgled of every single possession in my house  evil:
Still lets not linger on the what if's but be grateful for the what I have
Eureka  cloud9:
			 
			
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				Excellent!  cloud9:
Well done you....  happ096
Is The Brat happy tho...?  scared2:
			 
			
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				It may as well be Christmas day today as far as she is concerned  noooo:
			
 
			
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				That's her Xmas pressie sorted then - switch it off 'til December 25th!  lol: