Funnily enough, and by coincidence even, I had the mis-pleasure of talking to their bretherens over the road from the Sky curry hiouse at Chity Bank this afternoon.
The Indian wumman told me to stop interupting and ranting at her, simply because I was trying to explain...without success..that
I did in fact know the 4th and 5th letters of my password (my mothers maiden name), even though she was insisting that the info I was giving her was incorrect and could therefore NOT cancel my credit card agreement with them.
DOB, credit limit, what I had for breakfast a week last thursday was not good enough,, and even the posting of a blood sample wasn't going to suffice apparently, utter utter bloody arse 'oles.
I've now got to write a letter to them apparently.
Mrs Growler thinks my telephone manner my not have helped apparently.