....and who from? An Indian, that's who.
I purchased a fag rolling machie a few weeks ago off Avinsome, and it duly arrived.
Unfortunately, it doesn't roll the fags that well, bit too big. Tried squeezing the rollers whilst rolling, less baccy, more baccy. Sometimes it'll produce a 'arf decent one, other times it's that mahoosively big that all the baccy amd filter just fall out.
Avinsome asked me to write a review, so I did. Not particulary complimentary but I did stress that I wasn't actually expecting perfection for a mere £2.50.
The seller reponded to my adverse feedback and offered a full refund and a new machine with his compliments.
I ignored his e mail as I really couldn't be bothered with such a trivial item and amount.
Tonight I received a phone call...."hellom, can I speak to Mr (christian name
)
I told him so and he apologised profusely.
He then proceeded to tell me that he was most unhappy that I was disatisfied and insisted that he send me a new machine f.o.c. and a full refund.
I stated that he really shouldn't bother and I thanked for his superb after sales care.
He however isisted with more apologies and told me that he's already arranged a refund and the new fag machine would be in the posr tomorrow.
I thanked him again for his courtesy, he apologise yet again and I was left feeling all glowy that someone in the world actually
does seem to care.
10/10.
