Agreed!
Easyspace are bastards!
They haven't replied to any of my support requests for the past week.
The ONLY response I have had in that time was a telephone call yesterday trying to sell me an upgrade. The guy assured me that it must be our issue as no other sites had a problem - this was at the time when their entire network was down!
They've also changed their billing mechanism. You used to be able to choose to 'auto renew' services or do them manually. Then they started charging more if you didn't auto renew. Now they've changed it so you can't choose not to auto renew without calling them (expensive). Plus, there is no mechanism for removing your credit card details from their site...
Anyhooo.... LL is safely dumped at the airport - time to get stuck in!