Oh lighten up yu grumpy owld buzzard.
If it's in the UK, then all well and good. Tell 'em to send an employee or someone with a trailer to go and collect it from the compound if possible.
If it's still abroad though, well that's a different barrel of fish.
Plenty of other ways and means of obtaining the car that you want.
These have got quite a good reputaion apparently:
http://www.broadspeed.com/