Mr Nick goes into battle

[Snoopy]

But are you any closer to a new boiler?

Doesn't matter. At least he is hot and bothered now 

Eewwwwwwwwwww! Sweaty too I have no doubt.

[Darwins Selection]

But are you any closer to a new boiler?

Doesn't matter. At least he is hot and bothered now 

Eewwwwwwwwwww! Sweaty too I have no doubt.

His patented absorbent jumper will no doubt soak it all up. 

[Barman]

But are you any closer to a new boiler?

Doesn't matter. At least he is hot and bothered now 

 

[boogs]

Well, Trading Standards are on the case and see it as a clear case of misrepresentation. I have also had a shouty phone call with a Director of E ON who appeared to be an idiot    ( He called me)

Now Now watch the blood pressure... 

[Nick]

The powers that be are on their tail 

[Just One More]

   Here's hoping David can beat Goliath 

[Baldy]

  Here's hoping David can beat Goliath 

In fairness when I have used their services in the past, both have been quite effective.

They just need a bit of a push in the right direction, then they get simliarrr to elf n safety in their approach.... which as we know is not good when the jobsworth digs his/her heels in and wants to make a departmental name of themselves.

Good luck Ginge. 

[Nick]

I am on a roll here!! Awaiting call from CEO  of E ON tomorrow    The bastard

[Steve]

They wouldn't even let me get to that form.  EON asked for my post code and came back with something like  "Eee by gum lad we don't deal wi softie southerners, feck off and neh darken our website again"

[Nick]

Indeed, they are cvnts. I shall have them yet 

[apc2010]

Indeed, they are cvnts. I shall have them yet 

Do tell.........

[Darwins Selection]

Indeed, they are cvnts. I shall have them yet 

"Accident-prone Nottingham man electrocuted in freak domestic wiring error"

 

[Steve]

Indeed, they are cvnts. I shall have them yet 

"Accident-prone Nottingham man electrocuted in freak domestic wiring error"

 

Ah (insert penny slowly dropping emoticon here) now I understand your Nottingham post of yesterday

[Nick]

Good morning Mr Nick
 
I’m sorry for the delay in responding to your email .
 
As I’m sure you will appreciate Dr Cocker is not based within any particular office within the UK and concerns raised about the service we provide are dealt by our office on his behalf.
 
Dr Cocker is made aware of the complaints received into our office.
 
We value all feedback whether it is good or bad as this helps us to improve our service going forward, so I appreciate you taking the time to bring your own experience to our attention.
 
The resolution you desire isn’t something we can accommodate as EON would require a credit licence and be regulated to offer finance.
 
I’m sorry if you found the survey form misleading and from the feed back you’ve provided, the question “ do you require a payment plan” has been removed from our website survey.

Terms of payment are only provided on acceptance of a written quotation and as we’ve not provided you with either a site survey or quoted you for any work to be undertaken we have not reached the stage where terms would be discussed and have not breached any legal obligation.
 
I don’t want to come across as unkind or uncaring but we really have said all we can about this and consider the matter closed.
 
I appreciate this isn’t the response you were looking for and if you feel that you need to take the matter further then this is what you must do.
 
 
Kind Regard
 
Tina Chant
Directors' Office
Customer Complaints Resolution
T: +44 (0) 115 843 4338
F: +44 (0) 115 883 4409

 

[Barman]

Good morning Mr Nick
 
I’m sorry for the delay in responding to your email .
 
As I’m sure you will appreciate Dr Cocker is not based within any particular office within the UK and concerns raised about the service we provide are dealt by our office on his behalf.
 
Dr Cocker is made aware of the complaints received into our office.
 
We value all feedback whether it is good or bad as this helps us to improve our service going forward, so I appreciate you taking the time to bring your own experience to our attention.
 
The resolution you desire isn’t something we can accommodate as EON would require a credit licence and be regulated to offer finance.
 
I’m sorry if you found the survey form misleading and from the feed back you’ve provided, the question “ do you require a payment plan” has been removed from our website survey.

Terms of payment are only provided on acceptance of a written quotation and as we’ve not provided you with either a site survey or quoted you for any work to be undertaken we have not reached the stage where terms would be discussed and have not breached any legal obligation.
 
I don’t want to come across as unkind or uncaring but we really have said all we can about this and consider the matter closed.
 
I appreciate this isn’t the response you were looking for and if you feel that you need to take the matter further then this is what you must do.
 
 
Kind Regard
 
Tina Chant
Directors' Office
Customer Complaints Resolution
T: +44 (0) 115 843 4338
F: +44 (0) 115 883 4409