That was predictably stressful
We go to the local O2 shop. I tell Nod what he has to say to start the transaction. The manager is very helpful and we both make it clear that I am there to advise and translate
Manager quickly assesses that Nod is a baby in these matters.
I advise Nod to get a new Samsung as it is VERY SIMILAR TO HIS OLD PHONE AND WILL BE LESS TRAUMATIC
The deal is agreed and with some help Nod signs up. They then say they will transfer everything on his old phone to his new phone. I have taken the precaution of getting his PAC number to transfer his phone number:
. Nod thinks this is witchcraft.
We return an hour later and the manager reports success except for one final step. He needs Nod's Google password to complete the installation of some apps. Nod whimpers and denies having a Google password.
Manager says, you have a gmail address on here but we need the password or we can set up a new one. Nod pleads with me and whimpers.
Manager and I go into password setup and ask Nod for a new password which he will NEVER FORGET!
He uses his mother's maiden name. Manager says it is too short, can you add some numbers or something.
Nod: 666
The manager looks at me in alarm
I take Nod home and we practice turning it on and off again several times
