Nod attends a GP practice with 6 GPs. One of them he does not get on with. The guy has a Bible on his desk and seems to attribute all illnesses to the evil of alcohol before proceeding to further investigation. Apparently a number of patients find the guy difficult and try to avoid him.
Let us call him Dr. Reid.
Nod has a friend who is a retired GP who confirms that DR REID is known amongst the local GP community as a bit of a loony. She mentioned to NOd that if he had any more problems with DR REID that he should consider approaching the CQC to lodge a complaint, but that a conversation with the Practice Manager would be prudent first
There had been a number of run ins, but incensed by DR REID's handlilng of his arse problems to date Nod decided to call the Practice Manager, as advised. He called the surgery and asked to speak to the Practice Manager.
He was called back.
Thanks for callilng, he says. I am very angry about my many encounters with DR REID. He clearly has some sorr of puritanical religious agenda and is consistently hostile about that fact that I like a glass or two of wine! He can be rude and abrupt and I do not feel that he listens. I do NOT wish to see him again and would prefer to see any other GP rather than him. I know he has a bad reputation locally and I am not surprised!! Can you handled this or should I escalate it to the CQC?
Practice Manager: I am DR REID