A while back I got a referral from my doctor. Tried to book it but couldn't get an appointment date but I got reference and a promise to call me back by the 20th April.
No call back so popped into the surgery as specified on the referral.
Me: "they haven't called me back"
Spawn of the Devil "have you contacted them?"
Me: no, it says contact your GP surgery"
Spawn of the Devil, taking the form from me "Have you rang this number" pointing to form
Me: no, it says contact your GP surgery"
Surely it must happen all the time