Mail from me to ITV this afternoon / their reply /my comeback.... am I overreacting?
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Please see your schedule below, it says : Live race Sunday 9 September 1200-1450 ITV1
Italian Grand Prix on ITV
Live qualifying Saturday 8 September 1230-1430 ITV4
Highlights qualifying Saturday 8 September 2325-0040 ITV1
Live race Sunday 9 September 1200-1450 ITV1
Except for ITV Wales as I discovered. Bah Highlights Sunday 9 September 2245-2345 ITV1
Highlights re-run Monday 10 September 1800-1900 ITV4
So I turn on my ITV and what do I find?
Bloody Rugby, I don't watch Rugby I watch F1, the rugby is over all the other channels so why did it need to be on ITV as well.
Why were we in Wales excluded from the F1 Coverage?
Now all I am left with is the chance to see the highlight, which is not the same thing at all.
Please have the decency to respond with your reasoning.
Your most annoyed viewer.
Me
My e-mail address
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From: Duty Office
Date: 09/09/2007 15:18:08
To: Me
Subject: RE: ITV-F1 - Contact Us
Thank you for your email.
The Rugby and the Grand Prix have unfortunately clashed and that ITV
Wales, naturally, has given precedence to full support of the home team
by showing the rugby 'live' on ITV1 Wales.
Fortunately if you are viewing in Wales are watching via digital
satellite and want to see F1 you can tune to channel 993 (ITV1 London)
on the Sky EPG.
However, if you are unable to watch via Sky, there is an F1 highlights
programme on Sunday night at 22.45 on ITV1 Wales
Kind Regards,
ITV Duty Office ? kb
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From: Me
Date: 09/09/2007 15:27:28
To: Duty Office
Subject: RE: ITV-F1 - Contact Us
To: ITV Duty Office - kb
Thank you for you standard reply.
This is not good enough, the Rugby was covered on other channels, you at ITV have the contract to supply F1 to the UK.
I live in the UK and I want to see the race, live and in full. The highlights do not cut it for me.
You have failed to fulfill you contractual obligations. I shall be taking this to the ombudsman.
I am incandescent with rage at the moment, so will take a deep breath before I say anything I may regret. Perhaps you would be kind enough to ask someone in authority to send me a considered reply as soon as possible.
Still your most annoyed viewer.
Me
My e-mail address
I am so cross...
Lucky I guess, that I live in the same house as a technofreak and we do indeed have Sky /Freeview / analogue (both Wales and West country)...
so I did not actually miss out,
but I could have done.
The are not to know that I did not just have a TV and an aerial.