Amazon have replied courteously - I'll sort it tomorrow by phone; I'm not even going to try doing it online
I use 2 libraries locally but there are sections I tend to avoid. Yesteday's sandwich drama was at the nearest which was holding an open day for the Archives. Curiously the actual archive section was closed
Special local historical interest groups promoting their activities mostly.
There's a Victorian Society somewhere round here too. They make appearances sometimes dressed up as, errr... Victorians