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Author Topic: Banks - Job's Worth!  (Read 6130 times)

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Offline Landlady

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Banks - Job's Worth!
« on: October 10, 2007, 03:19:50 PM »
I have held for the past 2 years Court of Protection registered enduring power of attorney for my Mum - her local HSBC bank have had certified copy of this important document for the same time frame.
When Dad died last year I visited the local branch and re-confirmed all details (including the fact that I would be living in CY not the UK) and thought everything was established and aok - more fool me!
Funds on deposit have somewhat increased recently (due to having sold the family home to fund Mum's care costs) and the bank have been very happy for the past year to accept instructions from me via EMAIL (very important point this one) to float funds on and off the money market and such stuff.
Today I wanted to send a TT payment as an early Xmas pressie from my Mums account to my sister in NZealand - guess what the *******'s are now telling me that they CAN'T accept this instructions from me on email and to do this I should have had Mum set up a additional security pass number for me just for TT's BEFORE her marbles went.
Basically I have told them SORT IT or I will by moving the TOTAL acccount  Banghead cussing: Angry9:

Offline Snoopy

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Re: Banks - Job's Worth!
« Reply #1 on: October 10, 2007, 03:26:56 PM »
Good for you. Given their turnover, assets and profits that should have them shaking in their boots.
Anyone with an HSBC account empty it now before LL starts a run on the bank.

Forgive me LL but there are better places for such accounts ~ move the money now before they tie it and you up in so many legal knots that you will end up with nothing left.
I used to have a handle on life but it broke.

Offline Bar Wench

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Re: Banks - Job's Worth!
« Reply #2 on: October 10, 2007, 03:45:01 PM »
We are all with HSBC and have internet banking. We all have my Mum's passwords and if anything happened the money would moved quick smart abefore the freezes were put in place.

Offline Landlady

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Re: Banks - Job's Worth!
« Reply #3 on: October 11, 2007, 10:42:08 AM »
Coming up to noon UK time and STILL haven't heared back from HSBC  cussing:
Will give them until 2pm UK time (we are 2 hours ahead of you over here) and then will hit the phone, which is probably what they are waiting for anyway because then it will be at my cost again to sort the problem out  Banghead
Because of the location I am in (ie: here not with you lot in the UK) I do have to to rely on Internet banking to do stuf for Mum and keep track - I know HSBC aren't the greatest but to be honest I really haven't had time to sort out anything better.
Seriously if anyone has 'sensible' please suggestions for better places to lodge Mum's £££'s then please do let me know razz:



Offline Nick

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Re: Banks - Job's Worth!
« Reply #4 on: October 11, 2007, 10:42:46 AM »
Do you have a mattress?
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Offline Landlady

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Re: Banks - Job's Worth!
« Reply #5 on: October 11, 2007, 10:43:44 AM »
Do you have a mattress?

Silly sod  smile:

Offline Nick

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Re: Banks - Job's Worth!
« Reply #6 on: October 11, 2007, 10:45:47 AM »
I was serious. All banks are bastards. HSBC can't be worse than the rest, but they may fear losing your business (their profits). Get higher up the internal food chain!
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Offline Bar Wench

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Re: Banks - Job's Worth!
« Reply #7 on: October 11, 2007, 10:55:34 AM »
Coming up to noon UK time and STILL haven't heared back from HSBC  cussing:
Will give them until 2pm UK time (we are 2 hours ahead of you over here) and then will hit the phone, which is probably what they are waiting for anyway because then it will be at my cost again to sort the problem out  Banghead
Because of the location I am in (ie: here not with you lot in the UK) I do have to to rely on Internet banking to do stuf for Mum and keep track - I know HSBC aren't the greatest but to be honest I really haven't had time to sort out anything better.
Seriously if anyone has 'sensible' please suggestions for better places to lodge Mum's £££'s then please do let me know razz:




If you have Internet Banking then why not just move the money to your account and then send it to your sister?

Offline Darwins Selection

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Re: Banks - Job's Worth!
« Reply #8 on: October 11, 2007, 10:56:26 AM »
I mostly despair

Offline Nick

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Re: Banks - Job's Worth!
« Reply #9 on: October 11, 2007, 10:57:18 AM »
Darwin! She is a married lady. For the time being. eyes:
« Last Edit: October 11, 2007, 11:45:51 AM by Nick »
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Offline Barman

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Re: Banks - Job's Worth!
« Reply #10 on: October 11, 2007, 12:25:15 PM »
Darwin! She is a married lady. For the time being. eyes:
eyes:
Pro Skub  Thumbs:

Offline Nick

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Re: Banks - Job's Worth!
« Reply #11 on: October 11, 2007, 12:27:54 PM »
All mine. Swop? cloud9:
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Offline Snoopy

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Re: Banks - Job's Worth!
« Reply #12 on: October 11, 2007, 01:01:43 PM »
When these perverts have stopped arranging your future Landlady I have PMd you some details that may help with your future long range banking needs.


PS Sorry about that slight "misunderstanding" when you were scrubbing the cellar floor this morning.  redface:
I used to have a handle on life but it broke.

Offline Nick

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Re: Banks - Job's Worth!
« Reply #13 on: October 11, 2007, 01:03:10 PM »
 eeek:

Back passage?
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Offline Snoopy

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Re: Banks - Job's Worth!
« Reply #14 on: October 11, 2007, 01:19:38 PM »
It was a mistake any pub hound could make  redface:
I used to have a handle on life but it broke.