I've often wondered about such messages ~ how does one contact the "host" if the fvcking server is down rendering it impossible to email them or even when you try telephoning them they say "We are very busy please refer to our FAQs page at www. etc" which is another favourite. Why can't they simply say "System buggered, working on it, try again later" or an even more honest "We've got your money, now f*ck off because we are trying to mend something here"