I got a call from mine earlier.
"Can you confirm your password?"
"Yes, tell it to me and I will confirm it."
"We can't do that."
"So don't ask me to confirm it then!"
Would you rather they accidentally called someone else and used gave out your password for that person to cofirm Nick?
As irritating as it can be, its an effective method of ensuring they are talking to the correct person.
Point taken BUT the callers should be trained to speak in English.
Tell me something and I can confirm or deny it. Ask me something and I can tell you. Thus they should be saying "For your security may I ask for your password in order that I may confirm it to be the one we hold for you?"
How the fvck can I confirm something when I haven't been told what they believe it to be?
One this very afternoon said "Can you confirm your telephone number?" ~ I had instigated the call for the purposes of paying a bill and therefore did not follow my usual practice of hanging up BUT I did point out that if he could tell me what number they held for me then I would be able to confirm if it was correct. He, as I well knew, did not have my number as I never give it out to anyone and was in fact fishing so that they could pester me with sales calls in the future. He gave up when I let him know I was wise to his tricks.