Can't be arsed reading through 14 pages of dross and inane ramblings, so in a nutshell, are Virgin any good, cus I've just received a mail shot inviting me to 2 megathings of broadband and telephone provision line rental thing for a mere 11 snotters a month, which on the face of it looks like a good deal....unless you lot know otherwise.
AOhelL's main computer zappy thingywotsit has crashed 3 times over the last week, (so I only found out last night after I'd rung their 'helpdesk') leaving me to panic and press everything that exists in this heap of pure and unadulterated piece of electrical turdery.
I've now got to reset everthing back to how it was because of THEM. 
Leaving aside the phone line and speaking in all seriousness, Virgin broadband is fast, cheap and reliable. I have dealt with them since before they were even called NTL (Diamond cable if memory serves) and I would recommend them.
Just dont use their email system. (thats not sarcasm either)
Regarding the phone service at present I wouldnt swap it. Mrs TG's lad is in France at university and she can call him for 3p a minute plus a 7p connection charge and £1.50 a month. A bargain as she can gab for England.
It's true that when they get it wrong they REALLY get it wrong but if you can get past the installation without killing someone you should be fine.
