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Author Topic: Virgin Internet  (Read 21045 times)

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Offline Bar Wench

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Re: Virgin Internet
« Reply #15 on: October 09, 2008, 10:07:17 AM »
 point: point: point: point:
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Offline Nick

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Re: Virgin Internet
« Reply #16 on: October 09, 2008, 10:07:54 AM »
I have e mailed them (using a bt webmail account) to ask them what is going on!!  cussing:
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Offline Grumpmeister

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Re: Virgin Internet
« Reply #17 on: October 09, 2008, 10:21:40 AM »
I wonder if the boy left you a going away present....  whistle:
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Offline Nick

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Re: Virgin Internet
« Reply #18 on: October 09, 2008, 10:25:02 AM »
 evil:

Apparently all e mails sent to me are bouncing back undeliverable and marked "This is a permanent error"
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Offline Grumpmeister

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Re: Virgin Internet
« Reply #19 on: October 09, 2008, 10:27:14 AM »
It was just a thought Nick, he may have just wanted to make sure you wouldnt miss him.  whistle:
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Offline Snoopy

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Re: Virgin Internet
« Reply #20 on: October 09, 2008, 10:31:52 AM »
Then you need to reset your email account with their help.
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Offline Nick

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Re: Virgin Internet
« Reply #21 on: October 09, 2008, 10:33:55 AM »
That would involve an Indian Call Centre  Banghead cussing: cussing:

I called. Recorded message."Our e mail system is currently fooked. But our team is on the job and are going to fix it fast"





























 char048
« Last Edit: October 09, 2008, 10:35:56 AM by Nick »
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Offline Snoopy

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Re: Virgin Internet
« Reply #22 on: October 09, 2008, 10:39:13 AM »
Review your options.

An hour talking to India at local call rates

Setting up a new email account with another provider ~ and informing everyone who has your email address of the new one + costs of changing business stationery

Setting up a new email account with the same provider ~ and informing everyone who has your email address of the new one + costs of changing business stationery

Forget it and tell everyone of your web-based account and hope you don't lose too much business + costs of changing business stationery

It looks like a no-brainer from here mate. Speak to the nice Indian.
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Offline Grumpmeister

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Re: Virgin Internet
« Reply #23 on: October 09, 2008, 10:43:43 AM »
Just a though Nick, but check to see if you can skype them. A couple of firms use direct access through their website. You may find it easier and cheaper then trying to ring india.
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Offline Nick

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Re: Virgin Internet
« Reply #24 on: October 09, 2008, 10:43:55 AM »
I called the nice Indian and got a recorded message.
Can't you read? cussing:
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Offline Snoopy

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Re: Virgin Internet
« Reply #25 on: October 09, 2008, 10:51:50 AM »
Your edit happened whilst I was typing.  cussing:
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Offline Nick

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Re: Virgin Internet
« Reply #26 on: October 09, 2008, 10:52:14 AM »
One paw or two?
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Offline Grumpmeister

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Re: Virgin Internet
« Reply #27 on: October 09, 2008, 10:53:14 AM »
Quote from: Nick on October 09, 2008, 10:43:55 AM
I called the nice Indian and got a recorded message.
Can't you read? cussing:

Thats why I suggested seeing if you could Skype support via the website Nick.  Banghead
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Offline Nick

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Re: Virgin Internet
« Reply #28 on: October 09, 2008, 10:53:46 AM »
There is no support.They admit that their system is gubbed
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Offline Snoopy

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Re: Virgin Internet
« Reply #29 on: October 09, 2008, 10:54:45 AM »
Quote from: Grumpmeister on October 09, 2008, 10:53:14 AM
Quote from: Nick on October 09, 2008, 10:43:55 AM
I called the nice Indian and got a recorded message.
Can't you read? cussing:

Thats why I suggested seeing if you could Skype support via the website Nick.  Banghead

I don't think he has Sype ~ in fact I'm not sure he knows what it is.
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