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Author Topic: Virgin Internet  (Read 21081 times)

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Offline Nick

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Re: Virgin Internet
« Reply #150 on: October 11, 2008, 01:12:28 PM »
Computer says no  Banghead Banghead Banghead Banghead
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Offline Snoopy

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Re: Virgin Internet
« Reply #151 on: October 11, 2008, 01:14:20 PM »
Bugger!
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Offline TG

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Re: Virgin Internet
« Reply #152 on: October 11, 2008, 02:06:23 PM »
Ah Virgin Media. Gawd bless 'em.

I am an highly experienced VM user and if I could have been arsed to have read this read properly before now I could have given you lots of helpful advice.

Such as:

Item : VM are the best providers of broadband internet in the UK. Until it goes wrong (which it rarely does) in which case you are royally fucked.

Item : NEVER, EVER use a VM email account. Gmail, yahoo even (god help us) Hotmail are safer. If VM mail goes down you are usually fucked.

Item : If you ring the helpdesk NEVER swear at the operator or you are fucked.

Item : If the operator is useless then politely hang up and ring back. Sooner or later you will get an operator who is prepared to go the extra mile and you may well not be fucked.

Basically, you are fucked.  happy088



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Offline Mrs TG

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Re: Virgin Internet
« Reply #153 on: October 11, 2008, 02:12:04 PM »
Quote from: TG on October 11, 2008, 02:06:23 PM
Ah Virgin Media. Gawd bless 'em.

I am an highly experienced VM user and if I could have been arsed to have read this read properly before now I could have given you lots of helpful advice.

Such as:

Item : VM are the best providers of broadband internet in the UK. Until it goes wrong (which it rarely does) in which case you are royally fucked.

Item : NEVER, EVER use a VM email account. Gmail, yahoo even (god help us) Hotmail are safer. If VM mail goes down you are usually fucked.

Item : If you ring the helpdesk NEVER swear at the operator or you are fucked.

Item : If the operator is useless then politely hang up and ring back. Sooner or later you will get an operator who is prepared to go the extra mile and you may well not be fucked.

Basically, you are fucked.  happy088





But remember my dear, they refunded us about £20 in call charges remember, nice kind mr branson... whistle:
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Offline Mrs TG

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Re: Virgin Internet
« Reply #154 on: October 11, 2008, 02:15:43 PM »
http://www.cablehell.co.uk/forums/

for you to join...have a good ole rant an rave, and some advice..
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Offline TG

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Re: Virgin Internet
« Reply #155 on: October 11, 2008, 02:16:50 PM »
Quote from: Mrs TG on October 11, 2008, 02:12:04 PM
Quote from: TG on October 11, 2008, 02:06:23 PM
Ah Virgin Media. Gawd bless 'em.

I am an highly experienced VM user and if I could have been arsed to have read this read properly before now I could have given you lots of helpful advice.

Such as:

Item : VM are the best providers of broadband internet in the UK. Until it goes wrong (which it rarely does) in which case you are royally fucked.

Item : NEVER, EVER use a VM email account. Gmail, yahoo even (god help us) Hotmail are safer. If VM mail goes down you are usually fucked.

Item : If you ring the helpdesk NEVER swear at the operator or you are fucked.

Item : If the operator is useless then politely hang up and ring back. Sooner or later you will get an operator who is prepared to go the extra mile and you may well not be fucked.

Basically, you are fucked.  happy088





But remember my dear, they refunded us about £20 in call charges remember, nice kind mr branson... whistle:

£30. Which was how much the calls cost from my moby whilst trying to get VM to connect my landline.
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Offline TG

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Re: Virgin Internet
« Reply #156 on: October 11, 2008, 02:19:08 PM »
Quote from: Mrs TG on October 11, 2008, 02:15:43 PM
http://www.cablehell.co.uk/forums/

for you to join...have a good ole rant an rave, and some advice..

Be warned. This forum was started by disgruntled VM (NTL as was) users. It was a runaway success and was bought out by..........

...go on have a guess.......

Got it in one. Now owned and operated by VM.  noooo:
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Offline Barman

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Re: Virgin Internet
« Reply #157 on: October 11, 2008, 02:47:32 PM »
Fucked then...  noooo:
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Offline TG

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Re: Virgin Internet
« Reply #158 on: October 11, 2008, 03:33:35 PM »
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Offline Nick

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Re: Virgin Internet
« Reply #159 on: October 11, 2008, 03:41:11 PM »
I told you.They have gubbed it good and proper. I have told them f*ck off!
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Offline Grumpmeister

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Re: Virgin Internet
« Reply #160 on: October 11, 2008, 11:58:52 PM »
Quote from: Nick on October 11, 2008, 01:06:37 PM
NO. They have deleted all my f*cking e mails and my inbound account.For some reason I can still SEND e mails, but why would I do that?

They are IDIOTS

Surely they back up the email server. Cant they just run a restore on their dev environment then port the backed up version over.
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Offline TG

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Re: Virgin Internet
« Reply #161 on: October 12, 2008, 09:48:23 AM »
Quote from: Grumpmeister on October 11, 2008, 11:58:52 PM
Quote from: Nick on October 11, 2008, 01:06:37 PM
NO. They have deleted all my f*cking e mails and my inbound account.For some reason I can still SEND e mails, but why would I do that?

They are IDIOTS

Surely they back up the email server. Cant they just run a restore on their dev environment then port the backed up version over.

Try asking your average VM helpdesk numpty a question like that GM and wait for the crash as the fall off the chair.
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Offline Nick

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Re: Virgin Internet
« Reply #162 on: October 12, 2008, 11:51:34 AM »
Losses have been cut. Goodbye to Virgin
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Offline Snoopy

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Re: Virgin Internet
« Reply #163 on: October 12, 2008, 12:10:46 PM »
As the ingenue said to the casting director
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Offline Nick

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Re: Virgin Internet
« Reply #164 on: October 12, 2008, 12:12:45 PM »
Well the next two days will tell whether my clients old and new respond to my apologetic e mails of yesterday about the collapse of our principal means of  communication cussing:
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