Author Topic: Silent Call Guard?  (Read 2190 times)

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Offline Pastis

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Silent Call Guard?
« on: October 23, 2008, 12:21:33 PM »
I've been registered with the TPS for years but in the last few weeks I've been getting these  cussing: recorded messages from a Yank female telling me I've won something  evil:

I thought TPS covered these ... Oh no, Sir, you need the Silent Call Guard service. But it's not SILENT !!
Apparently they cover recorded messages as well  ::)

If you need it, the number is 0844 372 2325

B@stards
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Offline Nick

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Re: Silent Call Guard?
« Reply #1 on: October 23, 2008, 12:25:06 PM »
We have had loads of these. Deffo some sort of scam and not subject to TPS stuff as they are based in America and using UK numbers as some sort of proxy.
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Offline Grumpmeister

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Re: Silent Call Guard?
« Reply #2 on: October 23, 2008, 12:42:47 PM »
I've been registered with the TPS for years but in the last few weeks I've been getting these  cussing: recorded messages from a Yank female telling me I've won something  evil:

I thought TPS covered these ... Oh no, Sir, you need the Silent Call Guard service. But it's not SILENT !!
Apparently they cover recorded messages as well  ::)

If you need it, the number is 0844 372 2325

B@stards

The TPS in theory covers all marketting calls but there are loopholes, if you have a prior business relationship with someone then they are able to call you regardless. OFCOM legislation states that you have to have a recorded message now in the case of a call being dropped by the dialler which may explain why this silen t call guard also cover messages as well.
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Offline Pastis

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Re: Silent Call Guard?
« Reply #3 on: October 23, 2008, 12:56:50 PM »
Meanwhile I sit suffering SPS (Silent Phone Syndrome, Nick knows about this, eh?) and when it does eventually ring...

"Hi, congratulations, I'm just letting you know you've won a once in a lifetime, fabulous holiday...."

Bitch  evil:
Like the Buddhist said to the hot dog vendor...
"Make me one with everything"

Offline Barman

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Re: Silent Call Guard?
« Reply #4 on: October 23, 2008, 12:58:13 PM »
"Hi, congratulations, I'm just letting you know you've won a once in a lifetime, fabulous holiday...."

Fuck Off! Brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
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Offline Pastis

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Re: Silent Call Guard?
« Reply #5 on: October 23, 2008, 01:00:08 PM »
Have you been listening in?   lol:
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Offline Nick

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Re: Silent Call Guard?
« Reply #6 on: October 23, 2008, 01:03:54 PM »
"Hi, congratulations, I'm just letting you know you've won a once in a lifetime, fabulous holiday...."

Fuck Off! Brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

It doesn't do much good with recorded messages  ::)
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Offline Grumpmeister

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Re: Silent Call Guard?
« Reply #7 on: October 23, 2008, 01:43:23 PM »
Meanwhile I sit suffering SPS (Silent Phone Syndrome, Nick knows about this, eh?) and when it does eventually ring...

"Hi, congratulations, I'm just letting you know you've won a once in a lifetime, fabulous holiday...."

Bitch  evil:

How frequent are the calls? The original regulations had a minimum of 72 hours between calls unless you could guarantee an agent would be available. OFCOM have, however, been known to crack down even on companies below their limits if they believe that persistant misuse is taking place.
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Offline Pastis

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Re: Silent Call Guard?
« Reply #8 on: October 23, 2008, 01:46:32 PM »
About a three day gap between them  rubschin:
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Offline Grumpmeister

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Re: Silent Call Guard?
« Reply #9 on: October 23, 2008, 02:25:48 PM »
Sounds like they are keeping themselves within the guidelines then. The only thing I can suggest is to ring whatever number the message leaves for you and tell them to add your number to their suppression list and to send you written confirmation that it has been done so.

If it turns out that you are ringing a premium number then get on to OFCOM straight away.
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Offline Pastis

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Re: Silent Call Guard?
« Reply #10 on: October 23, 2008, 02:30:20 PM »
They'll probably try again on Sunday then... I'll see if I have the presence of mind to listen rather than slam the phone down  evil:

Ta.
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Offline Grumpmeister

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Re: Silent Call Guard?
« Reply #11 on: October 23, 2008, 03:35:53 PM »
No problem, at the risk of being flamed I work in the industry so when I come across instances like this where customer focus is about as sharp as Stevie Wonder's eyesight I get narked as it tends to reflect badly on those of us who work at doing the job properly.

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Offline Nick

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Re: Silent Call Guard?
« Reply #12 on: October 23, 2008, 04:09:58 PM »
So where is my Florida holiday then, eh?
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Offline Grumpmeister

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Re: Silent Call Guard?
« Reply #13 on: October 23, 2008, 04:20:17 PM »
I may work in the industry Nick but I'm in the financial sector. We dont do holidays..  sad24:
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Offline Pastis

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Re: Silent Call Guard?
« Reply #14 on: October 23, 2008, 04:24:28 PM »
Your Florida holiday prolly went the same way as my Caribbean Cruise...  whistle:

If your TV's still in the box you'll have missed Stephen Fry's exquisite dismissal of Florida (pile of shite) on his American odyssey.
Like the Buddhist said to the hot dog vendor...
"Make me one with everything"