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Author Topic: What to do  (Read 1173 times)

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Offline Miss Demeanour

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What to do
« on: November 30, 2009, 10:15:16 AM »
I ordered a blu ray DVD  on line some time ago ( over 2 months) which hadn't arrived after the obligatory 28 days. I contacted Amazon and confirmed non receipt of goods and they investigated and said they will send out another.

I received the film 2 days later and all was good.

However today I have received another 2 copies of the same film in the post ( I now have 3 copies  noooo: )  - should I send the 2 spare films back ( at my expense) , contact Amazon / the seller to say I have received them and ask them to send a SAE so I can send them back or  make crimbo presents of them  redface:
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Offline Snoopy

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Re: What to do
« Reply #1 on: November 30, 2009, 10:18:35 AM »
Examine your conscience carefully .................................................  then give them to other people as presents.  eveilgrin:

















Something similar happened to me with a book ~ when I contacted them they said it wasn't worth the postage to send it back and process it back into their system.
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Offline GROWLER

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Re: What to do
« Reply #2 on: November 30, 2009, 10:23:51 AM »
Contact them and get them to send you a sae to return them...well that 's what I'd do being a consheenshus honest scouser like...believe it or not.  Shrugs:
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Offline Nick

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Re: What to do
« Reply #3 on: November 30, 2009, 10:25:40 AM »
 char048
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Offline GROWLER

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Re: What to do
« Reply #4 on: November 30, 2009, 10:27:56 AM »
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Offline Snoopy

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Re: What to do
« Reply #5 on: November 30, 2009, 10:31:19 AM »
Quote from: GROWLER on November 30, 2009, 10:23:51 AM
Contact them and get them to send you a sae to return them...well that 's what I'd do being a consheenshus honest scouser like...believe it or not.  Shrugs:

I believe you mate ~ and that's what I was doing when they said "Not worth the cost of sending it back and the time it takes to book it back into stock"

It seems that they have a deal on the prices of sending stuff to you but on "returns" they pay the going Royal Mail rates.
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Offline GROWLER

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Re: What to do
« Reply #6 on: November 30, 2009, 10:35:31 AM »
Quote from: Snoopy on November 30, 2009, 10:31:19 AM
Quote from: GROWLER on November 30, 2009, 10:23:51 AM
Contact them and get them to send you a sae to return them...well that 's what I'd do being a consheenshus honest scouser like...believe it or not.  Shrugs:

I believe you mate ~ and that's what I was doing when they said "Not worth the cost of sending it back and the time it takes to book it back into stock"

It seems that they have a deal on the prices of sending stuff to you but on "returns" they pay the going Royal Mail rates.

Precisely. So MD, just ring 'em and hopefully they'll say "keep 'em with our compliments for having messed you about in the first place"
Conshunse clear and 2 prezzies too.

I'll pm you me address. cloud9:
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Offline Miss Demeanour

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Re: What to do
« Reply #7 on: November 30, 2009, 10:39:25 AM »
I will ring them then  angel1

Have you got a Blu ray player or a PS3 then Growler  ;)
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Offline GROWLER

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Re: What to do
« Reply #8 on: November 30, 2009, 10:52:35 AM »
Quote from: Miss Demeanor on November 30, 2009, 10:39:25 AM
I will ring them then  angel1

Have you got a Blu ray player or a PS3 then Growler  ;)

No, but as Jeremy Clarkson would say, "I've got an 'ammer"  eveilgrin:
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Offline Pastis

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Re: What to do
« Reply #9 on: November 30, 2009, 11:00:10 AM »
Quote from: Miss Demeanor on November 30, 2009, 10:15:16 AM
should I send the 2 spare films back ( at my expense) , contact Amazon / the seller to say I have received them and ask them to send a SAE so I can send them back or  make crimbo presents of them  redface:

A similar thing happened to me years ago ~ specialist flavoured coffee from Hawaii  redface: ~  the first consignment turned up a week or two after the replacement. I emailed them and they said don't worry, enjoy, that's why we have insurance  eeek:
 cloud9:
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Offline Darwins Selection

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Re: What to do
« Reply #10 on: November 30, 2009, 12:08:58 PM »
Are they womens weepie films or manly adventure films.

If the latter, send it back. If the former, keep it as you will break the disc as you hug it tightly.
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Offline GROWLER

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Re: What to do
« Reply #11 on: November 30, 2009, 09:00:05 PM »
Quote from: Miss Demeanor on November 30, 2009, 10:39:25 AM
I will ring them then  angel1

Have you got a Blu ray player or a PS3 then Growler  ;)

Yes, and?
What 'they say then chicks?
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Offline Miss Demeanour

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Re: What to do
« Reply #12 on: November 30, 2009, 09:08:24 PM »
Contacted Amazon - they said contact seller.  Company based in Jersey only had email address so emailed them. Awaiting their reply  whistle:
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Skubber

Offline GROWLER

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Re: What to do
« Reply #13 on: November 30, 2009, 09:21:43 PM »
Quote from: Miss Demeanor on November 30, 2009, 09:08:24 PM
Contacted Amazon - they said contact seller.  Company based in Jersey only had email address so emailed them. Awaiting their reply  whistle:

Give 'em 24 hours, send them a final reminder outlining your intentions, and if no response I'd say you can keep 'em with a clear conshunse.  cloud9:

Just don't quote me in court like. noooo:
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Offline Miss Demeanour

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Re: What to do
« Reply #14 on: November 30, 2009, 09:30:35 PM »
Of course not.....

so I shall send the spare Blu Ray to  whistle:
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