I have been to lunch ..went to meet a friend in Starbucks ( not my choice) ....very busy
Not helped by the fact that their machine for boiling water had broken down.
Friendy asked for a tea.....and was politely told they couldn't provide and instead offered them a bottle of water at a very reasonable £1.40 odd
I presume they were meant to go and take it away , boil it and bring it back so they could put a tea bag in it