I am currently doing some on-line training. There are several modules to complete and the pass level is 75%.
The answers are multiple choice. I have just had to fail the last module.....
Question. How much would the surcharge be if a customer was not on an LLU?
Answers.
1. £5.99
2 £10.99
3 £24.99
I submitted £5.99 INCORRECT the computer informed me, the correct answer is £7.00
I phoned the company to be told that 'that's typical I will inform the powers that be you will have to re take the test get that one wrong and get the rest right'.