What a farce!!
Sunday morning, 6.50 a.m. and the phone rings! "Good morning, sir, we are on the way to install your new oven."
Me: When?
"About 30 minutes"!
Rapid shower, throw some clothes on and drive 2 miles.
As I approach, I see two guys with an oven on a trolley arguing with an irate woman in a dressing gown.
They call me. "We seem to be at the wrong address."
Me: I know. I am parked opposite, Get the oven back on the van and follow me.
They obey. We go to the right address and they install the oven.
"It is working, sir, but it seems to have been damaged in transit." He points to a small dent.
"We will contact the shop and arrange to get it replaced."
Why me???