My brother still can't get his driving licence, his MP has written to them, questions have been asked in the house and still fuck all is happening.
Seems the management fucked up big time with (not) putting in place Covid measure so the Union predictably over reacted back and it's been impasse for over a year over handling paper inputs - and some things have to be by paper. And all the gubberment do is say 'online is working' and the even more irrelevant 'vaccine rollout' (which actually isn't going well)