Oh how I love the conversations that go
Them: "Can you confirm your Date of Birth/Telephone Number etc?"
I have a stock response
"Yes I can, tell me what you think it is and I'll confirm whether your information is correct"
'THEY' never get it.
I then patiently and sarcastically explain the difference between "Confirming" and "Telling".
It's a small victory against the ignorant but makes me feel better every time