I ordered some Mini parts that I needed on December 13th... I akchoowly ordered a load of stuff around that time but somewhat inevitably it was the bits that were on the critical path that didn't arrive...
I assumed the parts had been caught up in the Xmas post and stuff so waited patiently until January 10th before chasing them up... the reply was: -
Your parts will be leaving tomorrow.
Clearly, the order had been overlooked... still, at least they were on the way eh...?
But of course they didn't arrive... so I called them... "Oh, they took a few days in the warehouse but they have been sent by courier. I sent you the tracking details, I'm surprised you haven't got the e-mail"
But they still didn't arrive...
So today I sent this: -
Hi Matt,
I haven't received any more e-mails from you, nor tracking details and more importantly the parts that I'm waiting for...
Is it safe to assume that this has been screwed up in some ridiculous way and the goods are never going to arrive...?
After all, I ordered on December 13th... after not receiving the goods a month later you promised the goods would be shipped by courier on January 11th. It is now January 28th...
Is it best for me to consider it lost and re-order the parts?
Cheers
Barman
And the reply from Matt the Mong?
Hello Barman,
I tried getting a tracking looks as though it went post this would explain why they havnt got to your. I can resend some more what else would you like to add. #
Kind regards
Matt
What a complete spazmong!
Not only did he lie about them being sent, he lied about sending the tracking details....