I tried to contact one of our pavement engineers today about a section of motorway that was deteriorating rapidly. He wasn't in, but a Indian sounding gentleman named Nooraj or similar said he's take some details and get him to call me.
First... Motorway carriageways are designated using the phonetic alphabet, so we generally have Alpha, Bravo, Kilo, Lima etc... sooooooooo, "Tell him I need to talk to him about a problem on the "L" Lima carriageway of the M27 at J/tion 4 ASAP"
A little later I received an email off the engineer, "Sorry I missed you earlier, Nooraj our new graduate engineer said you called and you wanted to tak about a problem with lemurs on the M27, what's going on?"