I'm definitely in the wrong job. All I hear is:-
1) We can only do 1 plane at a time and we'll do it at our own speed
2) I'm not rushing
3) The plane goes when the plane goes
4) It's only bags.
And more.
It's not "only bags", it's people's possessions, it can be the difference between a good and a bad holiday and - at this time of night - all you want to do, as a passenger, is get your bags and go home.
The majority of people I work with have always worked at Gatwick and it is their life. But they are lazy bastards and the first to whinge when they are delayed due to the prevalent laziness.